Introduction & Organizational Info:

We, at Bio Oil GmbH, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website bio-oil.biz, and any related interactions. Our primary goals in processing this information include:

1. Enhancing the user experience on our platform by understanding customer needs and preferences.
2. Providing timely support and responding to inquiries or service requests.
3. Improving our products and services to meet the evolving demands of our users.
4. Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information while enabling us to deliver the services you trust us with.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please feel free to contact us at dsgvo@bio-oil.biz or +43 1 715 4615 29.

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

Scope and Application:

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website bio-oil.biz, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.

Data Collection and Processing:

Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilize our services or products such as Biodiesel, Biomethane, Used Cooking Oil, Fresh Cooking Oil, Glycerin Phase, Fatty Acids, Potassium Sulfate, Technical Glycerin, or directly provide information to us.

Data Sharing and Disclosure:

At Bio Oil GmbH, we are committed to safeguarding your personal information and ensuring it is treated with the utmost respect. This commitment extends to how we handle the sharing and disclosure of your data. Below we outline our practices in this area:
Sharing Personal Information:
We may share your information with third-party service providers who perform services on our behalf. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. These partners are prohibited from using your personal information for any purpose other than to provide these services to Bio Oil GmbH, and they are required to maintain the confidentiality of your information.

Service Providers List:

‍Google Analytics (Google Ireland Limited):
Purpose(s): Analytics and Performance Tracking
Collected Data Types: Device ID, IP Address, Browsing history, Interaction logs
Privacy Policy: https://business.safety.google/privacy/?hl=en

‍Google Ads (Google Ireland Limited):
Purpose(s): Marketing and Advertising
Collected Data Types: Device ID, IP Address, Interaction logs, Payment history
Privacy Policy: https://business.safety.google/privacy/?hl=en

‍Google Tag Manager (Google Ireland Limited):
Purpose(s): Tag Management
Collected Data Types: Aggregated data about tag firing
Privacy Policy: https://business.safety.google/privacy/?hl=en

‍Cookiebot (Cybot A/S):
Purpose(s): Cookie consent management
Collected Data Types: IP Address, User consent logs
Privacy Policy: https://www.cookiebot.com/en/privacy-policy/

‍Webflow (Webflow, Inc.):
Purpose(s): Website hosting and design
Collected Data Types: IP Address, Browser Information, Interaction logs
Privacy Policy: https://webflow.com/legal/privacy

‍User Rights and Choices:

At Bio Oil GmbH, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:
‍
Your Rights:
‍
Right of Access (Article 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
‍Right to Rectification (Article 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
‍Right to Erasure (‘Right to be Forgotten’) (Article 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
‍Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
‍Right to Data Portability (Article 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
‍Right to Object (Article 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.
‍Right to Withdraw Consent (Article 7(3) GDPR): Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
‍Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

Exercising Your Rights:

To exercise any of these rights, please contact us at dsgvo@bio-oil.biz or +43 1 715 4615 29. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to get in touch with us.